About
A Wisconsin home care agency, run by a clinician.
Naviah Care Services LLC, doing business as Naviah Home Care Services, is a licensed Personal Care Agency serving Franklin, WI and the surrounding area.
Administrator
Alexus Smith
BBA Finance · MBA · MN-RN
Alexus is the owner, operator, and Administrator of Naviah Care Services LLC. She is responsible for oversight of operations, staffing, compliance, and quality assurance, and ensures every service is delivered in accordance with Wisconsin state regulations and agency policies.
Mission
Naviah Home Care Services is committed to providing high-quality, client-centered personal care services that promote independence, dignity, and safety in the home environment.
What we value
Dignity
Every interaction begins with respect for the client's preferences, history, and personhood.
Independence
We provide the right amount of support — never more, never less — so clients stay in control of their lives.
Safety
Trained caregivers, clear care plans, supervisory visits, and incident review keep clients safe at home.
Accountability
Care plans are reviewed regularly, satisfaction is measured, and corrective action follows any issue.