Companionship & engagement
Consistent, respectful presence — conversation, activities, and structured routines that reduce isolation.
Services
A clear, disciplined scope of in-home support.
Naviah Care Services LLC delivers community-based support in the member's own home. Every task we perform follows the member's assessment, authorization, and individualized service plan — not a fixed package.
Supportive Home Care — Available NowPersonal Care Services — Available Now
Service Line One
Supportive Home Care
Available NowDay-to-day support, supervision, and household help that keep members safe and independent at home, provided according to authorization, service plan, and staffing.
- Assistance and cueing with activities of daily living and household routines
- Supervision, safety monitoring, and reminders
- Companionship and social engagement
- Meal planning, preparation, and clean-up
- Essential housekeeping, laundry, and chore support
- Shopping, errands, and appointment coordination
- Respite for family caregivers
- Behavior and communication support within the service plan
- Community access and accompaniment when authorized
Transportation and community accompaniment are not automatic — they are provided only when separately authorized and accepted by our agency.
Inside Supportive Home Care
Components of the supportive home care plan.
These are not separate programs — they are the supports we combine within a member's supportive home care authorization.
Respite for families
Scheduled relief so family caregivers can work, rest, or attend to other responsibilities.
Homemaker & chore support
Essential housekeeping, laundry, and household organization that keep the home safe and manageable.
Supervision & reminders
Cueing, prompting, and general supervision, including medication reminders when authorized.
Meal preparation
Meal planning, cooking, clean-up, and hydration support aligned with the member's routine.
Errands & community access
Shopping, appointment coordination, and accompaniment in the community when authorized and accepted.
Service Line Two
Personal Care Services
Available NowNaviah Care Services LLC is currently accepting personal care clients. Wisconsin Medicaid billing for personal care services is not yet available. Personal care is delivered based on an RN assessment, an individualized plan of care, and RN oversight.
What personal care covers:
- Bathing, hygiene, and skin care (excluding wound care)
- Dressing and grooming
- Toileting and continence care
- Eating and feeding assistance
- Mobility, ambulation, and transfers
- Meal preparation related to the personal care plan
- Essential personal laundry and light cleaning
- Other individualized personal care tasks when ordered, assessed, and authorized
Inquiries and referrals are welcome now. Wisconsin Medicaid billing for personal care services is not yet available, so payment is arranged privately or through another source you arrange.
Choosing Support
Supportive Home Care vs. Personal Care at a glance.
Many members need one or the other; some will need both. If you are not sure, send a referral or call and we will help you sort it out.
| Category | Supportive Home Care | Personal Care Services |
|---|---|---|
| Current status | Available now | Available now |
| What it covers | Day-to-day non-medical support: routines, supervision, household, meals, errands, respite, community access | Medically necessary hands-on personal care: bathing, dressing, toileting, eating, mobility, transfers |
| How it is authorized | The member's written authorization and individualized service plan | RN assessment and an individualized personal care plan, with a provider order where required |
| Who provides it | Screened, trained supportive home care workers | Qualified, competency-reviewed personal care workers |
| Oversight | Administrative oversight and supervisory check-ins | RN oversight and supervisory visits |
Scope of Services
What to expect
Services depend on assessment, written authorization or service plan, staffing availability, worker competency, and payer or program requirements. Submitting a referral does not guarantee acceptance, authorization, or a start of care.
Wisconsin Medicaid billing for personal care services is not yet available, and we do not claim participation with any insurer or payer that is not expressly listed.
Skilled home health services are not currently offered by Naviah Care Services LLC. When a member needs clinical care, we coordinate respectfully with the member's team so the right provider is involved.